Refund Policy
Ayodhya Packers and Movers values customer satisfaction and transparency. Please read our refund policy carefully before booking any service.
Important:
Refund requests are reviewed on a case-by-case basis and are subject to service terms and conditions.
Eligibility for Refund
- Service cancellation approved before the scheduled moving date.
- Duplicate payment made by the customer.
- Payment processed successfully but service could not be provided due to company-related reasons.
- Verified billing or transaction errors.
Non-Refundable Situations
- Services already completed successfully.
- Last-minute cancellations after resources have been assigned.
- Incorrect information provided by the customer.
- Delays caused by weather, traffic, government restrictions, or other circumstances beyond control.
- Additional services requested during the relocation process.
Cancellation Policy
Customers who wish to cancel a booking should notify us as early as possible. Refund eligibility depends on the cancellation timing, service status, and expenses already incurred for the booking.
Refund Processing Time
Once a refund request is approved, the refund will generally be processed within 7 to 14 business days through the original payment method. Processing time may vary depending on banking and payment provider policies.
How to Request a Refund
- Contact our customer support team.
- Provide your booking or consignment details.
- Share payment proof and relevant documents.
- Our team will review the request and respond accordingly.
Note:
Refund approval is subject to verification of booking details, payment records, and applicable service
terms.
Disclaimer:
Ayodhya Packers and Movers reserves the right to approve, reject, or partially process refund requests based
on the circumstances of each case and the applicable service agreement.