Report Damaged Goods
If any item is damaged during packing, loading, transportation, unloading, or delivery, please report the issue as soon as possible. Our team will review your request and assist you with the claim process.
When Should You Report Damage?
- Furniture damaged during shifting.
- Broken electronic appliances.
- Scratches or dents on vehicles during transport.
- Missing or damaged cartons.
- Items damaged due to improper handling.
- Water, moisture, or transit-related damage.
Information Required
Please keep the following details ready while reporting damage:
- Customer Name
- Registered Mobile Number
- Booking or Consignment Number
- Date of Shifting or Transportation
- Description of Damaged Item(s)
- Photographs of the Damage
- Copy of Invoice or Booking Receipt (if available)
Damage Reporting Process
Step 1
Identify and document the damage.
Step 2
Take clear photographs of affected items.
Step 3
Submit the damage report with supporting details.
Step 4
Our team reviews and responds accordingly.
Claim Review & Resolution
Once a damage report is received, our support team will verify the details and review the submitted evidence. Depending on the nature of the case and service terms, appropriate assistance or resolution will be provided.
Customers are encouraged to retain all supporting documents and photographs until the review process is completed.